WhatsApp is one of the most popular messaging apps used by over 2 billion people worldwide. However, many iPhone users have reported issues with incoming WhatsApp calls not ringing on their devices. There can be several reasons why your WhatsApp might not be ringing properly on an iPhone.
Quick Overview of Main Reasons
Here is a quick overview of the main reasons why your WhatsApp might not ring on an iPhone:
- Do Not Disturb mode enabled
- Notifications muted in WhatsApp
- Ringer volume too low
- Issues with iOS software update
- Glitch in the WhatsApp app
- Outdated version of WhatsApp
- iPhone hardware issue
Let’s take a more detailed look at each of these potential causes and solutions to fix the no ringing issue with WhatsApp on your iPhone.
Do Not Disturb Mode Enabled
The most common reason why WhatsApp (and other apps) may not ring on an iPhone is because Do Not Disturb mode is enabled. This useful feature blocks sounds and vibrations from calls, alerts, and notifications while it’s turned on.
To check if Do Not Disturb is enabled on your iPhone:
- Go to Settings > Do Not Disturb.
- Look for the manual toggle. If it’s enabled (gray), then DND mode is ON.
Disable Do Not Disturb and WhatsApp should start ringing again when you get incoming voice and video calls.
Keep in mind that you may have scheduled quiet hours where DND turns on automatically at certain times, so check your settings.
Notifications Muted in WhatsApp
Another possibility is that you have muted notifications from WhatsApp itself. This prevents any sounds or vibrations from the app even if your iPhone ringer is on.
Here’s how to check if WhatsApp notifications are muted:
- Open WhatsApp and go to Settings.
- Tap Notifications.
- Make sure that Sounds are enabled (not muted).
If WhatsApp notifications were muted, unmuting them should allow calls to ring again.
Ringer Volume Too Low
It seems obvious, but don’t forget to double check that your iPhone ringer volume isn’t simply set too low or muted. This catches many people out!
To check your ringer volume:
- Use the volume buttons on the side of your iPhone to make sure media volume is up.
- Go to Settings > Sounds to verify that your ringer volume is turned up.
Make sure that the Ringer and Alerts slider is set to an audible level for incoming call sounds.
Issues With iOS Software Update
Some WhatsApp users have reported the incoming call ringing issue after updating to a new version of iOS (iPhone software). This suggests a bug introduced in the latest iOS update.
If you started having problems with WhatsApp calls after updating iOS, try these steps:
- Check for any new iOS updates and install if available.
- Reset all settings on your iPhone.
- Failing that, you may need to factory reset your device.
New iOS versions sometimes have bugs that get addressed in subsequent incremental updates. So always make sure your iPhone is totally up to date.
Glitch in the WhatsApp App
The issue could also be caused by a minor glitch or bug within the WhatsApp app itself after a recent update.
Attempt these troubleshooting steps for WhatsApp issues:
- Force quit WhatsApp and reopen.
- Update to the latest version of WhatsApp.
- Reinstall WhatsApp if necessary.
- Try deleting and re-adding your WhatsApp account.
This may clear up any app freezing or call issues occurring within WhatsApp after an update.
Outdated Version of WhatsApp
Using an outdated version of WhatsApp that has compatibility issues can also cause problems with call ringing and notifications.
Here’s how to update WhatsApp on your iPhone:
- Open the App Store app.
- Tap your profile icon in the top right.
- Scroll down to see pending app updates and install any for WhatsApp.
Keeping WhatsApp up to date will give you the latest features and fixes.
iPhone Hardware Issue
In rare cases, there may be an underlying hardware problem with your iPhone causing WhatsApp call sounds to fail.
Hardware issues that can affect ringing and audio:
- Speaker damage
- Faulty headphone jack
- Broken volume buttons
- Stuck power button (prevents waking screen)
- Motherboard failure
If you’ve ruled out the above software causes, get your iPhone checked out at an Apple store or repair shop.
How to Prevent WhatsApp Call Ringing Issues
Here are some tips to avoid recurrence of WhatsApp incoming call problems on your iPhone:
- Disable Do Not Disturb when you need to receive calls.
- Check WhatsApp notification settings if calls are muted.
- Make sure ringer volume is always set appropriately.
- Update to the latest iOS and WhatsApp versions.
- Reboot your iPhone regularly to clear out bugs.
- Don’t expose iPhone to water damage or drops.
Conclusion
WhatsApp calling is a very useful feature, but missing calls because they don’t ring on your iPhone is very frustrating. In most cases, this problem can be fixed by adjusting Do Not Disturb settings, ensuring WhatsApp notifications are enabled, increasing ringer volume, updating software, or reinstalling WhatsApp.
Hardware damage can also prevent proper iPhone ringing. If all else fails, take your device to an Apple store for inspection or repair. Follow the troubleshooting steps outlined above to get WhatsApp voice and video calls ringing loudly again on your iPhone.