Skip to Content

Why my smartwatch is not showing WhatsApp notification?

Having your smartwatch display WhatsApp notifications can be incredibly convenient. However, sometimes those notifications don’t come through for various reasons. In this article, we’ll explore some of the common causes and solutions for WhatsApp notifications not showing up on your smartwatch.

Check Your Smartwatch’s Connection and Notification Settings

The first thing to check is whether your smartwatch is properly connected and set up to receive notifications from your phone. Here are some things to verify:

  • Bluetooth is turned on – On both your phone and watch, make sure Bluetooth is enabled. They need to be paired and connected to transmit notifications.
  • Notifications are enabled – On your watch, go into the settings and ensure notifications and specifically WhatsApp notifications are allowed to be displayed.
  • WhatsApp notifications are enabled on your phone – Double check that you have notification access allowed for WhatsApp under your phone’s app settings.
  • Try restarting both devices – Toggle your Bluetooth on and off and restart your smartwatch and phone.

If the basics above are covered and it’s still not working, it’s time to dig deeper.

Update to the Latest Software Versions

Having outdated software – either on your phone or smartwatch – can sometimes lead to connectivity and notification issues. Make sure to install any pending updates.

  • On your phone, go to Settings > System > System update to check for any OS or security updates.
  • For your smartwatch, install any firmware or app updates available. Use the smartphone app paired with your watch.
  • In the WhatsApp app, check for updates in your phone’s app store. An outdated version may cause problems syncing notifications.

Updating to the latest versions of the relevant software often resolves buggy behavior like missing notifications.

Check WhatsApp Notification Settings on Your Phone

Diving into WhatsApp’s notification settings on your smartphone is another troubleshooting step if notifications aren’t coming through.

  • Open WhatsApp Settings > Notifications and make sure they are enabled.
  • Check notification tone and vibrate settings.
  • Confirm popup notification, light, and lock screen previews are allowed.
  • Look under Advanced Notifications to enable Show Previews.

Toggling some of these on/off or playing with the notification settings may help get WhatsApp notifications flowing to your smartwatch again.

Enable WhatsApp Notifications on Your Watch

If WhatsApp notifications work fine on your phone but still don’t display on your smartwatch, the issue could be with your watch’s settings:

  • Open the Android Wear or Watch app on your phone and make sure WhatsApp has notification access.
  • Check Do Not Disturb settings on your watch. WhatsApp notifications may be blocked during certain hours.
  • For Samsung smartwatches, open the Galaxy Wearable app and confirm WhatsApp is enabled under Notifications.
  • On Wear OS watches, open the Wear OS app > Notifications > App notifications and check WhatsApp.

Granting notification access specifically for WhatsApp on your smartwatch app should resolve missing notifications.

Force Close and Clear Cache of WhatsApp and Smartwatch Apps

If all else fails, clearing app caches and data on both your phone and watch may help get WhatsApp notifications back on track. Here are the steps:

  1. Force close the WhatsApp app on your phone.
  2. Clear cache and data for WhatsApp under phone Settings > Apps.
  3. Force close the smartwatch app on your phone (Galaxy Wearable, Wear OS by Google, etc).
  4. Clear cache and data for the smartwatch app under phone Settings > Apps.
  5. On your watch, open Apps > WhatsApp > Storage > Clear Data and Clear Cache.

After completing these steps, reboot both devices and set up WhatsApp notifications again from scratch.

Factory Reset Smartwatch as a Last Resort

If you still can’t get WhatsApp notifications on your watch after trying everything, a factory reset may fix software issues. Back up your data first, then:

  1. On Samsung watches, go to Settings > General > Reset.
  2. On Wear OS watches, go to Settings > System > Disconnect & reset.
  3. Follow on-screen instructions to complete the reset.
  4. Pair watch to phone again and set up WhatsApp notifications.

Resetting the watch deletes any problematic settings that could be interfering with WhatsApp notifications.

Contact WhatsApp or Your Watch Manufacturer

If your watch still doesn’t show WhatsApp notifications after trying all troubleshooting steps, reach out for further support:

  • Contact WhatsApp to report notification issues specifically with the app.
  • Contact your watch manufacturer’s customer support for hardware, connectivity or OS issues.
  • Post on WhatsApp or smartwatch forums to see if others have faced similar issues.

There could be a wider technical issue impacting WhatsApp notifications on certain devices that may require a fix from WhatsApp or the OEM. Their customer support should be able to investigate further.

Conclusion

WhatsApp notifications not appearing on your smartwatch can certainly be frustrating. But in most cases, the problem can be fixed through systematic troubleshooting. Start with basics like checking Bluetooth, notifications settings, and app versions. Dive deeper into notification settings for both devices. Clearing app caches and data resets any problematic settings. And if all else fails, factory reset the watch and contact support. With some diligence, you should be able to get your WhatsApp messages buzzing on your wrist again.