WhatsApp has become one of the most popular messaging apps, allowing users to easily connect with friends and family. One of the key features of WhatsApp is voice and video calling, which provides a convenient way to have conversations. However, many users have experienced the frustrating situation of having their WhatsApp calls declined or rejected without any action on their part.
Common reasons for WhatsApp call getting rejected
There are a few common reasons why your WhatsApp call may get rejected or declined automatically:
- The recipient’s phone is switched off or has no internet connection
- The recipient’s phone is on Do Not Disturb mode
- Your phone number is blocked by the recipient
- Issues with WhatsApp servers or connectivity problems
- Software bugs or glitches
- Incompatible versions of WhatsApp
Let’s explore these potential causes in more detail:
Phone switched off or no internet
One of the most common reasons for calls getting rejected is if the recipient’s phone is switched off or does not have an active internet connection. WhatsApp requires an internet connection to make calls, so if the recipient’s phone does not have mobile data or WiFi connected, the call will be unable to connect and get rejected.
Do Not Disturb mode enabled
Many people enable Do Not Disturb mode on their phones to avoid getting disturbed by calls or notifications during certain times, like at night or during work hours. This will cause any incoming WhatsApp calls to get declined automatically. The caller will not even make the recipient’s phone ring and will get a missed call notification instead.
Phone number blocked
If the recipient has specifically blocked your phone number in their WhatsApp settings, your calls to them will automatically get rejected. You will likely not even know that your number is blocked from the recipient’s end.
Connectivity issues
Network connectivity issues either on the caller or recipient’s end can also lead to WhatsApp calls not going through and getting cut off mid-call. Problems like weak mobile data signals, unstable WiFi, or regional outages of WhatsApp servers can all cause connectivity issues that decline calls.
Software bugs and glitches
Like any software app, WhatsApp too can have its share of bugs and glitches. Sometimes certain software flaws may cause WhatsApp calls to fail and get rejected unexpectedly. These are usually fixed in app updates.
Incompatible versions
Using very outdated versions of WhatsApp that are no longer compatible can also lead to problems with voice/video calls connecting. This can result in calls getting rejected if the recipient is on a much newer version of WhatsApp.
How to troubleshoot and fix rejected WhatsApp calls
If you are frequently facing the problem of your WhatsApp calls getting rejected or declining themselves, here are some troubleshooting steps you can take:
Update to the latest version of WhatsApp
Having an outdated version of WhatsApp can lead to compatibility issues resulting in calls getting rejected. Update to the latest version of WhatsApp from your phone’s app store to avoid any version mismatch problems.
Check your internet connection
Make sure that your phone has a stable internet connection through mobile data or WiFi when trying to make WhatsApp calls. Calls require a consistent internet connection to function properly without getting rejected.
Restart your phone
Sometimes restarting your phone can help resolve temporary glitches that may be preventing WhatsApp calls from connecting. Restart your phone and try making a WhatsApp call again.
Check if you’re blocked
Politely ask the recipient if they may have blocked you on WhatsApp, causing your calls to get rejected automatically. If you are blocked, politely request them to unblock your number.
Clear cache and data
Clearing cached data and app data for WhatsApp from your phone’s settings can help fix software errors that may be occurring and declining calls abnormally. Reinstalling WhatsApp after clearing data is recommended.
Disable battery optimization
Some phones limit background app activity to optimize battery life. Disable battery optimization for WhatsApp in your phone’s settings so calls can connect smoothly without interference.
Check if Do Not Disturb mode is enabled
Make sure the recipient has not enabled Do Not Disturb mode on their phone during times you are trying to call them. DND mode will reject all incoming calls silently.
Contact WhatsApp support
If all else fails, contact WhatsApp directly through their in-app support or Twitter support. They may be able to identify and provide solutions for persistent call rejection issues.
Preventing WhatsApp calls from getting rejected
Here are some tips to avoid WhatsApp call rejection issues:
- Always make sure you and the recipient have stable internet connections
- Keep WhatsApp updated to the latest version
- Do not block contacts unless absolutely necessary
- Disable battery optimization for WhatsApp if needed
- Turn off Airplane mode before making WhatsApp calls
- Clear app cache and data if facing repeated call issues
Conclusion
Having your WhatsApp calls inexplicably rejected can certainly be frustrating. However, in most cases, the issue can be resolved by troubleshooting problems like poor connectivity, software glitches, incompatible versions or blocked contacts. Follow the solutions outlined above to identify and fix the exact cause for your rejected WhatsApp calls.
With over 1 billion users worldwide, WhatsApp is relied on for important communications. Thankfully, its developer team is constantly working to make the app more reliable and glitch-free. Stay patient and keep testing to ensure your WhatsApp calls go through without unexpected rejections or declines.