There are a few reasons why an iPhone may not show missed WhatsApp calls:
Notification Settings
The most common reason is that you have disabled or limited notifications for WhatsApp in your iPhone’s settings. To check this:
- Open Settings on your iPhone
- Tap on Notifications
- Scroll down and tap on WhatsApp
- Make sure that “Allow Notifications” is turned ON
- Also check that Show in Notification Center is enabled
- You can also customize the notification styles and sounds here
If WhatsApp notifications are disabled or limited, your iPhone will not display a banner or sound when you receive a WhatsApp call. Be sure to enable them to get notified of missed calls.
Do Not Disturb Mode
If your iPhone is set to Do Not Disturb mode, you will not get any notifications, including for missed WhatsApp calls. To check this:
- Open Settings and go to Do Not Disturb
- Make sure that Scheduled and Manual modes are turned off
With Do Not Disturb disabled, your iPhone will notify you of any incoming WhatsApp activity.
Background App Refresh
iPhones can limit background activity for apps to save battery life. This may prevent WhatsApp from fetching notifications in the background:
- Go to Settings > General > Background App Refresh
- Check that Background App Refresh is enabled
- Also make sure WhatsApp is set to Refresh in the Background
Allowing background app refresh will let WhatsApp sync missed calls when you are not actively using the app.
Outdated WhatsApp Version
Using an outdated version of WhatsApp can also cause issues with notifications and missed calls. Make sure you are running the latest version of WhatsApp on your iPhone:
- Open the App Store on your iPhone
- Tap on your profile icon in the top right
- Scroll down to see pending app updates and install any available WhatsApp update
Updating to the newest WhatsApp release may resolve notification bugs preventing missed calls from displaying.
Cellular or Internet Connection Issues
Lack of cellular data or internet connectivity can stop WhatsApp call notifications from coming through on your iPhone. A few things to check:
- Make sure cellular data is enabled if you are not on WiFi
- Try toggling Airplane mode on and off to reset the network connection
- Check for any carrier outages in your area
- Connect to a different WiFi network if possible
With a stable cellular or WiFi data connection, WhatsApp should be able to deliver notifications reliably.
Incorrect Notification Settings Within WhatsApp
WhatsApp has its own notification settings that override the system settings on your iPhone. To check them:
- Open WhatsApp and go to Settings
- Tap on Notifications
- Make sure that Notification Tone is enabled
- Also check Show Preview is turned on
With custom WhatsApp notifications configured correctly, missed call alerts should appear as expected.
Disable Battery Optimization for WhatsApp
Some iPhone battery saving features can block apps like WhatsApp from sending notifications in the background. Try disabling battery optimization for WhatsApp:
- Go to Settings > Battery
- Tap on Battery Optimization
- Change WhatsApp to Don’t Optimize
This will allow WhatsApp to bypass iPhone battery saving restrictions that may interfere with notifications.
Restart Your iPhone
As a last resort, try restarting your iPhone by holding down the power button and swiping to power off. After 1 minute, turn your phone back on. This resets all components and often resolves notification issues.
Check Notification Logs
You can check the notification delivery logs on your iPhone to confirm if a WhatsApp call notification was sent:
- Go to Settings > Notifications > Missed
- Look for any WhatsApp call notifications listed here
If the missed call is listed here, then your iPhone did receive the notification from WhatsApp, but it may have been blocked from displaying due to one of the issues mentioned above.
Update Your iPhone Software
Outdated iOS software can also prevent WhatsApp notifications from working properly. Make sure your iPhone is running the latest iOS version:
- Go to Settings > General > Software Update
- Install any iOS updates that are available
Updating to the latest iOS version helps resolve bugs that may block notifications.
Check WhatsApp Call History
Even if you did not get a missed call notification, the call may still show up in your WhatsApp call history:
- Open WhatsApp and tap on Calls tab
- View your call history to check for any missed WhatsApp calls
This can help confirm if a call occurred even if the notification did not display on your iPhone.
Reset Network Settings
Resetting your iPhone’s network settings may help resolve persistent notification issues:
- Go to Settings > General > Reset
- Tap on Reset Network Settings
- Enter your passcode when prompted
This will reset all network connections and settings which can fix call notification bugs.
Contact Your Carrier
For recurring missed call issues, contact your cellular carrier for troubleshooting help. They can check your service status, provision your line, and reset any network settings on their end to resolve notification delivery problems.
Restore Your iPhone
You can factory reset your iPhone as a last resort to clear out any software bugs preventing WhatsApp notifications:
- Connect your iPhone to iTunes on a computer
- Put your iPhone into recovery mode
- Restore your device in iTunes
This will wipe your device and install a clean version of iOS, potentially fixing any issues that caused missed WhatsApp calls to not notify.
Other WhatsApp Notification Troubleshooting Tips
- Force close and relaunch WhatsApp
- Log out and back into WhatsApp
- Uninstall and reinstall WhatsApp
- Check WhatsApp notification troubleshooting guide
- Seek help from WhatsApp technical support
Conclusion
Missing WhatsApp call notifications on iPhone is usually due to notification settings, Do Not Disturb mode, background app limitations, cellular data issues, or software bugs. Check all notification settings, restart your iPhone, update iOS, reset network settings, or contact support for further troubleshooting assistance.