Missing WhatsApp calls on iPhone can be frustrating. However, there are some common reasons why this happens and solutions you can try to avoid missing calls in the future.
Top Reasons for Missed WhatsApp Calls on iPhone
Here are the most common reasons why you may be missing WhatsApp calls on your iPhone:
- Your internet connection is slow, unstable or disconnected
- You have Do Not Disturb enabled
- Your iPhone is on silent or vibrate mode
- Your iPhone has low volume
- The WhatsApp app is not running in the background
- Your iPhone ran out of storage space
- You switched to a different app when the call came in
- Your iPhone needs to be restarted due to a software glitch
Let’s explore each of these issues and solutions in more detail:
Internet Connection Issues
WhatsApp calls require a stable internet connection in order to connect and stay connected. If your internet is slow, keeps cutting out, or you lose connection completely, WhatsApp calls will fail or drop.
Solutions:
- Check your WiFi router or mobile data connection and troubleshoot any issues
- Move closer to your WiFi router to improve signal strength
- Disable WiFi and switch to mobile data if WiFi is poor in your location
- Disable battery saver mode which can throttle internet connectivity
- Update your iPhone software in case there are bug fixes for connectivity
Do Not Disturb Enabled
If Do Not Disturb is enabled on your iPhone, you will not receive notifications or hear calls ring. This causes you to miss WhatsApp calls if you are not actively using your phone.
Solutions:
- Disable Do Not Disturb in Settings when you are expecting WhatsApp calls
- Customize Do Not Disturb to allow calls from specific contacts like your family
- Set your phone to automatically disable Do Not Disturb during certain hours of the day
Silent or Vibrate Mode
If your ringer volume is set to silent or vibrate only, you will not hear WhatsApp calls ring. This means it’s easy to miss a call if you are not looking at your phone.
Solutions:
- Increase ringer volume when expecting WhatsApp calls
- Switch out of silent/vibrate mode to make your ringtone audible
- Set a unique ringtone for WhatsApp calls so it stands out
Low Volume
If your iPhone’s ringer volume is set too low, the WhatsApp call ringtone may not be loud enough for you to hear, especially in noisy environments.
Solutions:
- Turn up ringer volume so you can clearly hear WhatsApp call notifications
- Switch to a louder or more noticeable ringtone for WhatsApp calls
- Use headphones to ensure you hear the ringtone if in very loud settings
Background App Refresh Off
WhatsApp needs to run in the background in order to receive calls when you are in other apps. If Background App Refresh is disabled, WhatsApp calls cannot come through.
Solutions:
- Enable Background App Refresh for WhatsApp in iPhone Settings
- Close all recently used apps to force WhatsApp to refresh
- Update to the latest WhatsApp version in case a bug was causing issues
Out of Storage Space
If your iPhone has very little free storage space left, it can cause apps like WhatsApp to crash or malfunction. Running out of storage prevents WhatsApp from working properly in the background.
Solutions:
- Check iPhone storage in Settings and delete unused apps, photos, videos to free up space
- Turn on iCloud Photo Library to store photos & videos in cloud rather than locally
- Remove and reinstall WhatsApp to clear cached data
Switched Apps
If you are in another app when a WhatsApp call comes in, you may not see the notification or hear the ringtone. This leads to missed calls if you are focused on that other app.
Solutions:
- Pay attention to notifications that pop up when in other apps
- Turn on repeated notification sounds if missed call initially
- Avoid potentially distracting apps when expecting WhatsApp calls
iPhone Software Glitch
In some cases, an iOS bug or glitch can cause WhatsApp to stop functioning properly. Rebooting your iPhone may be required to correct the problem.
Solutions:
- Force restart your iPhone by pressing Volume Up, Volume Down, then side button
- Update your iPhone’s iOS software in case a new version fixes bugs
- Delete and reinstall WhatsApp app if corrupted installation
How to Prevent Missed WhatsApp Calls on iPhone
Here are some tips to avoid missing WhatsApp calls on your iPhone:
- Make sure your internet connection is strong before making/taking WhatsApp calls
- Disable Do Not Disturb or customize it to allow WhatsApp calls
- Turn off silent/vibrate mode so you hear the ringtone
- Increase your iPhone’s ringer volume to hear notifications
- Enable Background App Refresh for uninterrupted WhatsApp calls
- Check iPhone storage and delete unused apps/media to free up space
- Pay attention to pop-up notifications when in other apps
- Restart your iPhone if experiencing glitches or crashes
- Update to the latest iOS and WhatsApp versions for best performance
Following these tips should significantly reduce the number of missed WhatsApp calls you experience on your iPhone.
What to Do If You Keep Missing WhatsApp Calls
If you continue having issues with missed WhatsApp calls on iPhone despite the solutions outlined above, here are some additional things to try:
- Uninstall and reinstall the WhatsApp app from scratch
- Check if the issue persists by making/taking WhatsApp calls using WiFi then mobile data
- Try resetting all iPhone settings back to default (Settings > General > Reset)
- Contact your cell carrier in case there are network-related problems
- Report the issue directly to WhatsApp technical support
- As a last resort, backup data and restore or factory reset your iPhone
Persistent missed WhatsApp calls that aren’t resolved usually indicate a deeper software bug or hardware defect. Contacting Apple support to troubleshoot further may be necessary if all else fails.
Conclusion
Missing WhatsApp calls on iPhone is often just a simple annoyance caused by an enabled setting or temporary glitch. In most cases, it can be easily fixed by adjusting notifications, app refresh, iPhone volume, ringtone, software updates and other preferences. But for ongoing issues that avoid all troubleshooting, deeper iOS, WhatsApp or hardware problems may need investigation from technical support teams.
Following the suggestions in this guide should help identify and resolve the most common reasons WhatsApp calls are missed on iPhone. With the right settings and latest updates, you can ensure smooth WhatsApp calling and stay connected with no interruptions.
| Reason for Missed Call | Potential Solutions |
|---|---|
| Poor internet connection |
|
| Do Not Disturb enabled |
|
| Silent/vibrate mode |
|
| Low ringer volume |
|
| Background app refresh off |
|
| Out of iPhone storage |
|
| Switched to different app |
|
| iPhone software glitch |
|
How to Prevent Missed Calls Checklist
Follow this checklist to minimize missed WhatsApp calls on iPhone:
| Prevention Tips | Done? |
|---|---|
| Ensure strong internet connection | [ ] |
| Disable or customize Do Not Disturb | [ ] |
| Take iPhone off silent/vibrate | [ ] |
| Increase ringer volume | [ ] |
| Enable Background App Refresh | [ ] |
| Free up storage space on iPhone | [ ] |
| Pay attention to notifications | [ ] |
| Restart iPhone if glitchy | [ ] |
| Update iOS and WhatsApp | [ ] |
What to Try if Missed Calls Persist
For ongoing missed WhatsApp call issues, attempt these additional troubleshooting steps:
| Advanced Troubleshooting | Completed? |
|---|---|
| Uninstall/reinstall WhatsApp | [ ] |
| Test calls on WiFi vs mobile data | [ ] |
| Reset iPhone to default settings | [ ] |
| Contact cell carrier support | [ ] |
| Contact WhatsApp support | [ ] |
| Backup and restore/factory reset iPhone | [ ] |
Following this structured guide to troubleshooting missed WhatsApp calls on iPhone should help identify and resolve the issue in most cases. Make sure to methodically work through each potential cause and solution. Don’t hesitate to seek additional technical support if problems persist despite your best efforts.