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What to do when WhatsApp deletes messages?

WhatsApp is one of the most popular messaging apps, with over 2 billion users worldwide. It allows users to send messages, photos, videos, documents, voice messages, and make voice and video calls.

One of the key features of WhatsApp is its end-to-end encryption, which provides privacy and security for your conversations. However, this also means that if a message is deleted for any reason, there is no way to retrieve it.

So what should you do if some of your WhatsApp messages get deleted unexpectedly? Here are some tips and solutions:

Why do WhatsApp messages get deleted?

There are a few common reasons why WhatsApp messages may disappear:

  • You cleared your chat history
  • The other person deleted their copy of the messages
  • You or the other person deleted your account
  • Your phone was restored to factory settings
  • There was a software bug or glitch

So in most cases, it is not WhatsApp itself deleting messages but rather actions taken by you or the other chat participant.

Can you recover deleted WhatsApp messages?

Unfortunately, if you do not have a backup, then there is no way to retrieve deleted WhatsApp messages. The encryption means the messages are gone forever from WhatsApp’s servers once deleted.

However, you may be able to restore deleted messages from a backup. Let’s look at some options:

Recover from Google Drive backup

One way to recover deleted messages is to restore your chats from a Google Drive backup. Here is how it works:

  1. WhatsApp automatically backs up your chats to Google Drive daily if you have it enabled.
  2. These backups include your message history and media.
  3. If messages went missing, you can uninstall and reinstall WhatsApp.
  4. On reinstalling, select to restore from your Google Drive backup when prompted.
  5. This will overwrite your current chats and restore everything from your last backup.

So if you had Google Drive backup enabled, you can recover deleted messages as long as the messages were not deleted before the last backup.

Limitations of Google Drive backup

However, there are some limitations:

  • Backups are only done daily, so you cannot restore hourly changes.
  • The backup does not happen instantly – there is often a delay before it syncs.
  • If you uninstall WhatsApp before the backup occurs, your messages can be lost.
  • Messages deleted before the last backup cannot be recovered.

So while Google Drive backup can be useful, it is not a foolproof recovery method.

Use local iTunes or iCloud backup

If you are an iPhone user, you can also use local iTunes or iCloud backups to restore deleted WhatsApp messages:

iTunes backup

  1. Connect your iPhone to your computer and open iTunes.
  2. Under Backups, select to back up your device locally.
  3. After the backup completes, reset your iPhone to factory settings.
  4. On the setup screen, select to restore from the iTunes backup you just created.

This will restore your device including your chat history as it was at the time of the last backup.

iCloud backup

Similarly, you can backup your iPhone to iCloud and restore from an iCloud backup after resetting your device to default.

Both these methods only work if you had recent backups enabled and will restore messages deleted after the last backup time.

Third-party apps

There are also third-party apps that can help you recover deleted WhatsApp messages:

Dr.Fone – WhatsApp Recovery

Dr.Fone is a data recovery tool that claims to restore deleted WhatsApp messages by extracting your local WhatsApp databases and backups. It works on both iPhone and Android.

iMyFone D-Back

D-Back can recover deleted WhatsApp chats by scanning your phone storage for WhatsApp databases. It also allows you to preview recoverable WhatsApp messages before restoring them.

However, the effectiveness of such apps varies greatly. Some may fail to recover all messages or restore corrupted files. Performing a full device backup is more reliable.

Prevent WhatsApp message deletion

To avoid dealing with message recovery, your best bet is preventing deletion in the first place:

  • Frequently back up your chats – Use tools like Google Drive, iTunes or iCloud backup to preserve your chat history.
  • Export important chats – You can export a WhatsApp chat to your email as a text file or attachment.
  • Be careful before deleting messages – Double check before clearing a chat or deleting your account.
  • Turn on auto-save media – This will keep any media files you receive saved in your phone’s storage.

Following these tips will minimize the chances of losing your WhatsApp data.

What to do if you cannot recover deleted WhatsApp messages

If you have exhausted all options and still cannot retrieve your deleted WhatsApp messages, here is what you can do:

  • Accept the loss – As frustrating as it is, accept that the messages are likely unrecoverable.
  • Inform the sender – Let the other person know that you lost their messages so they can resend anything important.
  • Strengthen your backup – Start backing up your chats more frequently so this does not recur.
  • Review security – Understand how the messages were deleted, e.g. by the sender, and assess if you need to improve your privacy settings.
  • Change behaviors – Be more careful about deleting messages or resetting your device in the future.

While the messages may be gone, you can take steps to prevent this happening again in the future.

Frequently Asked Questions

Here are some common questions about recovering deleted WhatsApp messages:

Can WhatsApp recover deleted messages?

No, WhatsApp cannot recover deleted messages due to their end-to-end encryption. Only users can restore messages from their own backups.

How far back can I restore WhatsApp messages?

You can restore as far back as your most recent backup. Google Drive and iCloud backups are limited based on your backup settings.

Can I restore messages without a backup?

Without a backup, there is no way to retrieve deleted WhatsApp messages. Backups are essential.

Why are my old WhatsApp messages missing?

Old messages may disappear due to exceeding the backup storage limit or toggling the option to only backup recent messages. You cannot restore older deletions.

Can I restore WhatsApp messages after deleting my account?

No, deleting your account erases all WhatsApp data on their servers. You cannot restore messages unless you had a backup prior to deleting your account.

Conclusion

To summarize:

  • WhatsApp messages may be deleted due to actions by you, the other person, or infrequent software bugs.
  • You cannot directly recover deleted messages but can restore them from Google Drive or local iTunes and iCloud backups.
  • Backup your chats frequently to prevent permanent data loss.
  • If backup restoration does not work, focus on informing relevant parties and improving your future backup habits.

By regularly backing up your WhatsApp chats and being cautious when deleting messages, you can avoid losing important conversations and data. Enable backup tools like Google Drive or iCloud and export key chats to stay protected against accidental or intentional deletion.