WhatsApp Business allows businesses to have a presence on WhatsApp and communicate with customers. One useful feature is the ability to create a chat link that customers can use to start a chat with your business. Here is how to find and share your WhatsApp Business chat link.
Find your WhatsApp Business chat link
To find your unique WhatsApp Business chat link:
- Open WhatsApp Business and tap the More Options menu (three dots in top right).
- Tap Business Settings.
- Tap Business Profile.
- Your chat link will be under the QR code. It starts with https://wa.me/ and ends with your phone number.
This is a unique link that will open a chat with your business when tapped. You can share this link on your website, emails, ads etc to allow customers to easily start conversing with you.
Ways to share your WhatsApp Business chat link
Here are some ways you can share your WhatsApp Business chat link to connect with customers:
Website
Add your WhatsApp chat link to your website pages so customers can start a chat while browsing. Some options:
- Embed the link in a “Chat with Us” or “Message Us” button.
- Include the link visibly in website footers or sidebars.
- Display the link on product pages so customers can inquire about specific items.
Include your WhatsApp chat link in email signatures and marketing emails. This gives customers an easy way to follow up over WhatsApp after receiving your email.
Social media
Share your WhatsApp Business chat link on your social media profiles like Facebook, Instagram and Twitter. You can list it prominently in your bio or share it in posts/stories.
Ads
Use your chat link in online ads and campaigns. For example, include the link in text ads, display ads, social media ads etc. This provides instant contact from interested prospects.
Offline media
Print your chat link on business cards, flyers, brochures, stickers and any other offline material. This bridges the gap between offline and online contact.
With so many options, make sure to share your WhatsApp Business chat link far and wide. The easier you make it for customers to find, the more conversations you can expect!
Tips for sharing your WhatsApp Business chat link
Here are some tips to make the most of your WhatsApp chat link:
- Use a link shortener – Services like bit.ly can shorten your long WhatsApp link to make it neat and easy to share.
- Add context – Don’t just include the raw link. Add text like “Chat with us on WhatsApp” to provide context.
- Track clicks – Use a link shortener that provides analytics so you can see how many people clicked your chat link.
- Make a QR code – Create a scannable QR code for your chat link so people can scan and open easily.
- Test before sharing – Validate that your link works as expected before sharing widely.
Benefits of sharing your WhatsApp Business chat link
Here are some of the benefits of proactively sharing your WhatsApp Business chat link:
- Provides customers an easy way to get in touch
- Starts conversations with prospects who may not call or email
- Boosts discoverability and accessibility of your business
- Creates more sales opportunities through conversations
- Enables you to provide support and service over WhatsApp
- Lets you qualify leads with personalized chat
- Builds stronger relationships and trust with customers
In short, sharing your WhatsApp Business chat link helps connect your business with many more people looking for your products or services. The more you share it, the more conversations will start, leading to a whole host of benefits.
FAQs about sharing WhatsApp Business chat link
Is my WhatsApp Business chat link the same as my personal chat link?
No, your business chat link will be different from your personal WhatsApp chat link. It is specifically tied to your business phone number.
Can I create multiple WhatsApp Business accounts with different chat links?
Yes, you can have multiple business accounts and numbers on WhatsApp. Each will have its own unique chat link.
Do people need to have WhatsApp installed to use my chat link?
Yes, to start a chat via your link the customer will need WhatsApp installed on their phone.
Can I change my Business chat link?
No, your business chat link cannot be modified as it is tied to your business number. You would need to get a new number to get a new chat link.
Will my chat link work globally?
Yes, your WhatsApp Business chat link will work worldwide as long as the person has WhatsApp installed.
Conclusion
Sharing your WhatsApp Business chat link far and wide is an impactful way to establish contact with your audience. Whether it is on your website, emails, ads or any other channel, prominently displaying your unique chat link helps customers easily get in touch with your business. Leverage the many options available to share your link, drive more chats and enjoy the benefits of increased engagement.