Getting your SBI bank statement on WhatsApp is a convenient way to keep track of your account transactions and balance. With SBI Quick, State Bank of India’s banking service on WhatsApp, you can easily get your mini statement, account balance and request account statements without visiting a branch or logging into internet banking.
The service uses end-to-end encryption and is safe to use. All you need is an SBI account and registered mobile number linked to your account. Here is a step-by-step guide on how to get your SBI bank statement on WhatsApp:
Step 1: Save SBI Quick WhatsApp profile on your phone
The first step is to save the SBI Quick WhatsApp profile number 919022690226 on your phone contacts. This will enable you to easily access the chatbot and get swift responses. Follow these steps:
- Open WhatsApp on your phone.
- Tap on the Calls tab at the bottom.
- Tap on the Call icon at the top right corner.
- Enter the number 919022690226 and tap on the call icon.
- You will get a pop up to save the number. Tap on Save.
This will save the SBI Quick WhatsApp banking profile number in your contacts.
Step 2: Initiate a chat and agree to terms
Once you have saved the number, follow these steps:
- Open WhatsApp and go to your contacts.
- Tap on the SBI Quick profile number and a chat window will open.
- Type Hi and hit send.
- SBI’s chatbot will provide a welcome message and ask you to agree to terms and conditions.
- Read through the terms and conditions and enter ‘YES’ to agree if you consent.
This will register you to start using SBI Quick services on WhatsApp.
Step 3: Provide account details
After you agree to the terms, SBI Quick will ask you for the following information to fetch your account details:
- Enter your 10 digit mobile number registered with SBI bank
- Enter the date of birth linked with your SBI account in DD/MM/YYYY format
- Enter the captcha/OTP you receive on your mobile number
Once you enter these details accurately, SBI Quick will fetch your account information and you will be all set to use the services.
Step 4: Request account mini statement
To get your account mini statement on WhatsApp, type ‘Statement’ and send to SBI Quick chatbot.
You will get an option to choose:
- Mini statement – provides transactions for last 5 transactions
- Physical statement – provides transactions for current financial cycle
Tap on ‘Mini statement’ to get your last 5 transactions. The chatbot will instantly share a message with your account mini statement.
This statement will contain:
- Account number (masked)
- Account holder name
- Branch details
- Last 5 transactions with date, reference number, description and amount
- Opening and closing balance for statement period
So in just a few simple steps, you can get your SBI account mini statement delivered on WhatsApp!
Step 5: Request full account statement
If you want your full account statement:
- Type ‘Statement’ on SBI Quick chat window
- Choose the ‘Physical Statement’ option when prompted
- Specify the period for which you need the statement (last month, 3 months etc)
SBI Quick will share a link to download your account e-statement in PDF format with all transactions for the period you requested.
This is useful if you need your full account statement for a specific period for personal finance tracking or to share with someone else.
Key Benefits
Here are some of the biggest benefits of getting your SBI account statement on WhatsApp:
- Easy and quick – No need to visit branch or net banking
- Secure – Bank grade security and encryption
- 24×7 availability – Access mini statement anytime
- Detailed – Option to get full statement as well
- No paperwork – Digital PDF statement shared instantly
- Free of charge – Zero fees or charges for using this service
Important Points
Here are some important points to keep in mind when using SBI Quick WhatsApp banking:
- Only use the official SBI Quick number 919022690226. Do not share confidential information with any other number.
- Your mobile number must be registered with SBI to use this facility. To register, visit your home branch.
- Ensure your WhatsApp number is the same as registered mobile number for seamless experience.
- Do not share OTP or secure information received from bank with anyone else.
- Delete/unregister if your mobile number is no longer associated with your SBI account.
Following these best practices will ensure you have a smooth, safe and convenient experience getting your SBI bank statements on WhatsApp!
Troubleshooting
Here are some tips for troubleshooting common issues faced while accessing SBI Statement on WhatsApp:
Unable to agree to T&C
– Make sure you are using the latest version of WhatsApp. Older versions may not work.
– Try deleting chat and starting again if unable to agree to T&C.
Incorrect details error
– Double check mobile number and date of birth entered are accurate.
– Update your mobile number if changed recently through branch.
– Contact branch if DoB is incorrect in bank records.
OTP issues
– Make sure your mobile has signal/internet to receive OTP.
– Check if you’ve entered the OTP correctly without any typos.
– OTP validity is 3 minutes. Request new OTP if expired.
Statement not received
– Wait 2-3 minutes and check again if statement is not received instantly.
– Restart chat and try again if issue persists.
– Contact SBI branch if problem repeats over multiple attempts.
Unregistered number
– Visit your branch to update mobile number in bank records if changed recently.
– Take a new SIM with same mobile number in case your number is deactivated.
Following up with these steps should resolve most common issues faced while accessing statement via WhatsApp. Reach out to SBI customer care for further assistance.
Frequently Asked Questions
Here are some common FAQs about SBI Statement on WhatsApp:
Is it safe to get my statement via WhatsApp?
Yes, it is completely safe. SBI Quick uses end-to-end encryption and bank-grade security protocols. Your data is secure.
How far back can I get my account statement?
You can get a mini statement for last 5 transactions. Full statements up to 2 years can be accessed.
Can I download and save my e-statement from WhatsApp?
Yes, you can save the PDF e-statement sent on WhatsApp by tapping and holding the attachment.
Does this work for SBI savings account?
Yes, it works for all types of SBI accounts including savings accounts, current accounts, cash credit accounts etc.
Do I need to register separately for this service?
No, you just need a SBI account with registered mobile number. No separate registration needed.
Conclusion
Getting your SBI bank account statement directly on WhatsApp is a game changer for accessing your account information anywhere anytime. With just simple steps to save SBI Quick profile, verify details and request statement, you can get mini statement as well as full e-statements on demand. It saves you effort of going to branch or complex net banking process.
As it uses bank-level security protocols, your information is also safe. Resolution of any issues is also quick by contacting customer care. Overall, opting for SBI Statement on WhatsApp provides convenience, instant access and peace of mind!