KLM Royal Dutch Airlines is the flag carrier airline of the Netherlands. It serves as the country’s main airline and operates flights to over 130 destinations worldwide. As one of the oldest airlines still operating under its original name, KLM has a long history dating back to 1919.
With such an extensive network, contacting KLM by phone is often necessary for customers who need assistance with reservations, ticket changes, baggage concerns, or general information. KLM offers several telephone numbers to reach various departments and personnel.
General KLM Contact Numbers
For general inquiries, KLM’s primary customer service numbers are:
- 1-800-447-4747 (United States and Canada)
- +31 20 4747 747 (International)
These numbers connect you to KLM representatives who can assist with a wide range of questions on reservations, flight status, check-in, baggage, mileage programs, and other common issues.
Reservations and Ticketing Phone Numbers
To speak directly to KLM reservations and ticketing agents, you can call:
- 1-800-618-0104 (United States and Canada)
- +31 20 4747 777 (International)
These specialists can help with booking flights, changing or cancelling reservations, managing travel credits, upgrading seats, and other ticket-related needs.
Baggage Service and Lost Luggage
For baggage assistance, such as tracing delayed or lost bags, the contacts are:
- 1-888-557-2872 (United States and Canada)
- +31 20 4747 888 (International)
KLM baggage agents track checked luggage and can file claims for reimbursement if belongings are lost or damaged.
KLM Cargo
To arrange shipping through KLM’s cargo airline services:
- 1-866-566-0547 (United States and Canada)
- +31 20 4747 747 (International)
KLM Cargo handles the transport of goods and freight to destinations worldwide.
General Information Lines
For pre-recorded info on KLM services and flight times, call:
- 1-800-618-0104 (United States and Canada)
- +31 20 4747 747 (International)
These automated phone lines provide schedule and destination details 24/7.
KLMs Dutch Contact Information
For Dutch speakers in the Netherlands, KLM’s contact numbers are:
- 020-4747 747 for general inquiries
- 0900-0141 for reservations and ticketing
- 020-4747 888 for baggage service
The KLM website also offers a chatbot helper in Dutch to answer common questions.
International KLM Contact Numbers
In other countries, KLM local offices have region-specific contact details:
| Country | Phone Number |
|---|---|
| Australia | 1300 396 191 |
| Belgium | +32 2 724 3444 |
| Brazil | 0800 886 0001 |
| China | 400 120 2929 |
| Denmark | 70 20 42 97 |
| France | +33 1 7048 0976 |
| Germany | 01805 117 100 |
| Greece | 801 112 0000 |
| Hong Kong | +852 2162 5050 |
| India | +91 124 264 0715 |
| Italy | +39 02 38 59 15 15 |
| Japan | 0570 077 077 |
| Mexico | 01800 252 9400 |
| Norway | 815 33 815 |
| Poland | 801 044 747 |
| Russia | +7 495 967 9361 |
| Singapore | +65 6222 5308 |
| South Africa | 021 405 1515 |
| South Korea | +82 2 6252 7777 |
| Spain | +34 902 231 750 |
| Sweden | +46 8 51 02 10 47 |
| Switzerland | 0848 533 733 |
| Turkey | +90 212 463 6363 |
| United Kingdom | +44 333 207 5700 |
This covers most of KLM’s international presence. Refer to their website for a few additional country contacts.
Airport KLM Ticket Counters and Offices
At most major airports, KLM has local ticket counter and office locations. A few major ones include:
- Amsterdam Airport Schiphol – Main KLM hub
- New York JFK – KLM ticket counter in Terminal 4
- Atlanta Airport – KLM office in Concourse F
- London Heathrow – Ticket counter in Terminal 4
- Paris CDG Airport – KLM desk in Terminal 2F
You can visit these airline offices during operating hours for urgent reservations and ticketing issues. However, keep in mind that phone is still the fastest and most direct option.
Online Contact Options
KLM also provides customer service through digital channels:
- Live chat via the KLM app or website
- Facebook Messenger
- Direct messaging on Twitter @KLM
Online contacts work for common pre-flight, in-airport, or general queries. But phone is better for complex bookings or urgent matters.
Conclusion
In summary, KLM offers extensive global phone numbers to assist passengers before, during or after trips. The primary contacts are the general customer service lines for the US, Canada and worldwide. For specific issues like reservations, baggage, or cargo, specialized agents are available. Within the Netherlands and other countries, local numbers provide regional support. And airport ticket counters offer last-minute aid. So with various options by phone and online, KLM aims to be conveniently accessible for all customers.